Privacy Policy

Data controller

SYNERIC
363 Avenue de Bourgogne
01851 Marboz
Email: contact@monbonburger.eu
Phone: 04 37 62 05 22

1. Data collected

1.1 Browsing the site

When you browse monbonburger.eu, no personal data is collected automatically. Our site does not use tracking or advertising cookies.

1.2 Contact form

If you use our contact form, we collect:

• Your first and last name
• Your email address
• Your phone number (optional)
• The content of your message

1.3 Phone calls

When you contact us by phone, we may keep your phone number and information relating to your request (booking, order) as part of managing our business.

2. Purposes of processing

The personal data we collect is used only for the following purposes:

• Responding to your information requests
• Managing your bookings
• Processing your orders (eat-in or takeaway)
• Improving our services

We do not sell, rent or exchange your personal data with third parties for commercial purposes.

3. Legal basis for processing

The processing of your personal data is based on:

• Your consent : when you fill in our contact form
• Performance of a contract : for processing your bookings and orders
• Legitimate interest : for improving our services

4. Retention period

Your personal data is kept for the period strictly necessary for the purposes pursued:

• Messages via contact form : 1 year from receipt
• Booking data : 1 year after the booking date
• Accounting data : in accordance with legal obligations (10 years)

Beyond these periods, your data is securely deleted.

5. Data recipients

Your personal data is processed only by:

• Authorised SYNERIC staff
• Our web host (OVH), subject to the same confidentiality obligations

No data is transferred outside the European Union.

6. Your rights

In accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act, you have the following rights:

• Right of access : obtain confirmation that your data is being processed and access that data
• Right to rectification : correct inaccurate or incomplete data
• Right to erasure : obtain deletion of your data in certain cases
• Right to restriction : request restriction of the processing of your data
• Right to object : object to processing of your data on legitimate grounds
• Right to data portability : receive your data in a structured format
• Right to withdraw your consent : at any time, without affecting the lawfulness of processing based on consent before withdrawal

To exercise these rights, you can contact us:

• By email: contact@monbonburger.eu
• By phone: 04 37 62 05 22
• By post: SYNERIC, 363 Avenue de Bourgogne, 01851 Marboz

We undertake to reply within one month of receiving your request.

7. Right to lodge a complaint

If you believe your rights are not being respected, you may lodge a complaint with the Commission Nationale de l’Informatique et des Libertés (CNIL):

CNIL
3 Place de Fontenoy
TSA 80715
75334 PARIS CEDEX 07
Téléphone : 01 53 73 22 22
Website: www.cnil.fr

8. Data security

We implement all appropriate technical and organisational measures to protect your personal data against:

• Accidental or unlawful destruction
• Accidental loss
• Alteration
• Unauthorised disclosure or access

Our site is secured by an SSL certificate (https://), ensuring encryption of transmitted data.

9. Cookies

The monbonburger.eu site does not use advertising or tracking cookies.

Only technical cookies strictly necessary for the operation of the site may be placed (for example, to maintain your session). These cookies do not require your prior consent under the regulations in force.

10. Links to other sites

Our site may contain links to third-party sites (social networks, partners). We are not responsible for the privacy practices of these sites. We encourage you to consult their respective privacy policies.

11. Changes to the privacy policy

We reserve the right to modify this privacy policy at any time. Any changes will be published on this page with a new update date.

We encourage you to check this page regularly for any changes.

12. Contact

For any question about this privacy policy or the processing of your personal data, you can contact us:

SYNERIC - Mon Bon Burger
363 Avenue de Bourgogne
01851 Marboz
Email: contact@monbonburger.eu
Phone: 04 37 62 05 22