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Privacy Policy

Data Controller

SYNERIC
363 Avenue de Bourgogne
01851 Marboz, France
Email: [email protected]
Phone: 04 37 62 05 22

1. Data Collected

1.1 Website Browsing

When you browse the website monbonburger.eu, no personal data is collected automatically. Our site does not use tracking or advertising cookies.

1.2 Contact Form

If you use our contact form, we collect:

  • Your first and last name
  • Your email address
  • Your phone number (optional)
  • The content of your message

1.3 Phone Calls

When you contact us by phone, we may keep your phone number and information related to your request (reservation, order) as part of our business management.

2. Purposes of Processing

The personal data we collect is used only for the following purposes:

  • Respond to your information requests
  • Manage your reservations
  • Process your orders (on-site or takeaway)
  • Improve our services

We do not sell, rent, or trade your personal data with third parties for commercial purposes.

3. Legal Basis for Processing

The processing of your personal data is based on:

  • Your consent: when you fill out our contact form
  • Performance of a contract: for processing your reservations and orders
  • Legitimate interest: for improving our services

4. Retention Period

Your personal data is kept for the period strictly necessary for the purposes pursued:

  • Messages via contact form: 1 year from receipt
  • Reservation data: 1 year after the reservation date
  • Accounting data: in accordance with legal obligations (10 years)

Beyond these periods, your data is securely deleted.

5. Data Recipients

Your personal data is processed only by:

  • Authorized staff of SYNERIC
  • Our web host (OVH), subject to the same confidentiality obligations

No data is transferred outside the European Union.

6. Your Rights

In accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act, you have the following rights:

  • Right of access: obtain confirmation that your data is being processed and access to this data
  • Right of rectification: correct inaccurate or incomplete data
  • Right to erasure: obtain the deletion of your data in certain cases
  • Right to restriction: request the restriction of processing of your data
  • Right to object: object to the processing of your data for legitimate reasons
  • Right to data portability: receive your data in a structured format
  • Right to withdraw consent: at any time, without affecting the lawfulness of processing based on consent before withdrawal

To exercise these rights, you can contact us:

We are committed to responding to you within one month of receiving your request.

7. Right to Complain

If you believe that your rights are not being respected, you have the option to file a complaint with the French Data Protection Authority (CNIL):

CNIL
3 Place de Fontenoy
TSA 80715
75334 PARIS CEDEX 07, France
Phone: 01 53 73 22 22
Website: www.cnil.fr

8. Data Security

We implement all appropriate technical and organizational measures to protect your personal data against:

  • Accidental or unlawful destruction
  • Accidental loss
  • Alteration
  • Unauthorized disclosure or access

Our site is secured by an SSL certificate (https://), ensuring the encryption of transmitted data.

9. Cookies

The site monbonburger.eu does not use advertising or tracking cookies.

Only technical cookies strictly necessary for the operation of the site may be placed (for example, to maintain your session). These cookies do not require your prior consent in accordance with current regulations.

10. Links to Other Sites

Our site may contain links to third-party sites (social networks, partners). We are not responsible for the privacy practices of these sites. We encourage you to review their respective privacy policies.

11. Changes to the Privacy Policy

We reserve the right to modify this privacy policy at any time. Any changes will be published on this page with a new update date.

We encourage you to check this page regularly to be aware of any changes.

12. Contact

For any questions regarding this privacy policy or the processing of your personal data, you can contact us:

SYNERIC - Mon Bon Burger
363 Avenue de Bourgogne
01851 Marboz, France
Email: [email protected]
Phone: 04 37 62 05 22

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